today we learnt about estimates and quotes and what they involve.
we learnt that giving a quote means a solid answer and that the customer only has to pay that even if other problems or cost occur. therefore giving an estamite is better as u can give a price range and a not a set deal. giving an estimate is the best kind of pricing on a deal as if a problem or extra damge occurs during the repair the customer can be notified and they can pay extra for that repair.
Good explanation, you were obviously listening while in class.
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